Google‘s services went offline for almost an hour on Monday, 14th December. The outage was caused by an error in the Google authentication tools. According to the company’s spokesperson, Google’s internal tools failed to allocate enough storage space for the authentication services and when the storage was filled up, the system couldn’t automatically make more storage available and crashed.
Internal storage quota issue
Google noticed the outage, that affected millions of users around the globe and stated that they are working on restoring its apps. After almost an hour, the system was restored and the problem is solved. A spokesperson from Google issued a statement about the incident,
“Today, at 3.47 a.m. PT Google experienced an authentication system outage for approximately 45 minutes due to an internal storage quota issue. Services requiring users to log in experienced high error rates during this period. The authentication system issue was resolved at 4:32 a.m. PT. All services are now restored. We apologise to everyone affected, and we will conduct a thorough follow up review to ensure this problem cannot recur in the future.”
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