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Home > Cloud Computing > Massive Google outage affects Gmail, YouTube, Google Docs, and others

Massive Google outage affects Gmail, YouTube, Google Docs, and others

Google was hit with a massive outage that caused YouTube, Gmail, Google Docs, and other Google services to go offline.

Erdem Yasar by Erdem Yasar
December 15, 2020
in Cloud Computing
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Google‘s services went offline for almost an hour on Monday, 14th December. The outage was caused by an error in the Google authentication tools. According to the company’s spokesperson, Google’s internal tools failed to allocate enough storage space for the authentication services and when the storage was filled up, the system couldn’t automatically make more storage available and crashed.

Internal storage quota issue

Google noticed the outage, that affected millions of users around the globe and stated that they are working on restoring its apps. After almost an hour, the system was restored and the problem is solved. A spokesperson from Google issued a statement about the incident,

“Today, at 3.47 a.m. PT Google experienced an authentication system outage for approximately 45 minutes due to an internal storage quota issue. Services requiring users to log in experienced high error rates during this period. The authentication system issue was resolved at 4:32 a.m. PT. All services are now restored. We apologise to everyone affected, and we will conduct a thorough follow up review to ensure this problem cannot recur in the future.”

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Erdem Yasar

Erdem Yasar

Erdem Yasar is a news editor at Cloud7 News. Erdem started his career by writing video game reviews in 2007 for PC World magazine while he was studying computer engineering. In the following years, he focused on software development with various programming languages. After his graduation, he continued to work as an editor for several major tech-related websites and magazines. During the 2010s, Erdem Yasar shifted his focus to cloud computing, hosting, and data centers as they were becoming more popular topics in the tech industry. Erdem Yasar also worked with various industry-leading tech companies as a content creator by writing blog posts and other articles. Prior to his role at Cloud7 News, Erdem was the managing editor of T3 Magazine.

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