Mission Cloud One unveils a new managed service designed to be as comprehensive and elastic as AWS itself and a one-stop-shop for all AWS operations. AWS Managed Cloud Service with Mission Cloud One aims to minimize operational overhead, lower risk, and dedicate more time to customer interactions, applications, and other core business initiatives.
The key features of Mission Cloud One:
The company also structured Mission Cloud One pricing to make it cost-efficient versus going it alone. Let’s have a look at the key features of Mission Cloud One:
- Complete cloud and cost optimization: AWS environments are continually reviewed to improve performance, increase alignment with AWS best practices, and optimize usage for superior cost efficiencies.
- AWS support: Mission’s partner-led AWS support replaces the need for customers to subscribe to AWS Business or Enterprise Support. AWS support is delivered 24x7x365 by Mission’s team of 100% AWS-certified CloudOps engineers and analysts.
- Best-in-class tooling: Mission Cloud One integrates the industry’s top enterprise-grade cloud monitoring technologies such as New Relic One and CloudHealth to provide even deeper visibility into AWS usage, performance, and spend to unlock more opportunities for optimization.
- Proactive infrastructure operations: Mission Cloud One provides day-to-day management of mission-critical AWS infrastructure – including best practices such as patching and backup activities – performed by an AWS-certified team.
- On-demand provisioning requests: Mission offers up to ten hours of AWS provisioning requests every month for commonly-provisioned infrastructure to extend the benefits of running in AWS. These requests go above and beyond the already-included day-to-day-management activities that Mission Cloud One provides.
- Real-time monitoring: Around-the-clock monitoring and alert response for AWS services, websites, and servers is included – and with average response times under five minutes.
- Enhanced monitoring for serverless and containers: Mission Cloud One adds auto-instrument monitoring and observability for serverless functions – including logs, metrics, and traces – without requiring code changes. For container monitoring, Mission Cloud One’s cluster explorer provides a complete picture of a cluster by visualizing nodes and pods according to their health and performance. Mission’s CloudOps engineers help configure customized visualizations and alerting conditions and will monitor and analyze these web services to help customers quickly pinpoint any potential issues.
- Regular account reviews: A cadence of regularly-scheduled account reviews analyzes key performance metrics – including operational activities and support tickets.
“With Mission Cloud One, our customers gain the peace of mind that comes with knowing our AWS-certified CloudOps Engineers are constantly monitoring all aspects of their AWS environments and continuously seeking out – and acting on – opportunities that will optimize their cloud infrastructure even further” according to Evelyn Ngo, Director of Cloud Operations, Mission.