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Home > Cloud Computing > ServiceNow announces investment in EU services

ServiceNow announces investment in EU services

ServiceNow announced new service delivery developments allowing users to have their EU‑hosted data handled exclusively in the EU.


Erdem Yasar Erdem Yasar
July 10, 2021
2 min read
ServiceNow announces investment in EU services

Digital workflow company, ServiceNow introduced new service delivery developments that will allow customers to request to have their EU‑hosted data always handled exclusively within the EU. ServiceNow’s new offering builds on its current legal, technical and organizational safeguards and will provide simple solutions to allow users to meet their compliance obligations.

EU‑based cloud solution

Mark Cockerill, Vice President Legal of EMEA and Global Head of Privacy at ServiceNow
Mark Cockerill, Vice President Legal of EMEA and Global Head of Privacy at ServiceNow

The new offering will also provide users more flexibility to meet compliance obligations. According to the announcement, users will be able to receive support from EU‑based ServiceNow teams, with an EU, cloud‑hosted digital workflow solution.

The company will make a multimillion-euro investment, which includes opening over 80 new roles across the EU. ServiceNow also stated that current customers will also be able to opt-in to the new offering with no additional cost starting in early 2022. Mark Cockerill, Vice President Legal of EMEA and Global Head of Privacy at ServiceNow, said,

“With any regulation change, cloud services companies have a choice. They can adopt a ‘wait and see’ approach or get proactive and help customers and partners innovate. At ServiceNow we are on the front foot, continually investing in our customers, allowing them to operate with the highest level of choice and control over their EU data.

Our new EU‑centric service delivery model will give our current customers and partners peace of mind. For customers and partners operating in highly regulated industries, or in the public sector, or those that have yet to make the switch to the cloud, this model gives them certainty and simplicity when selecting the cloud service that best suits their needs.”

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Tags: ServiceNow
Erdem Yasar

Erdem Yasar

Erdem Yasar is a news editor at Cloud7 News. Erdem started his career by writing video game reviews in 2007 for PC World magazine while he was studying computer engineering. In the following years, he focused on software development with various programming languages. After his graduation, he continued to work as an editor for several major tech-related websites and magazines. During the 2010s, Erdem Yasar shifted his focus to cloud computing, hosting, and data centers as they were becoming more popular topics in the tech industry. Erdem Yasar also worked with various industry-leading tech companies as a content creator by writing blog posts and other articles. Prior to his role at Cloud7 News, Erdem was the managing editor of T3 Magazine.

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