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Home > Cloud Computing > Syntax to launch its Customer Experience Hub

Syntax to launch its Customer Experience Hub

Syntax, a provider of cloud-managed ERP services, introduced its multi-cloud portal to enable its customers to view and manage all their cloud solutions from one, consolidated dashboard.

Seda Nur Cinar by Seda Nur Cinar
June 15, 2020
in Cloud Computing
1 min read
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Syntax to launch the Customer Experience Hub
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Syntax launched its multi-cloud portal, the Customer Experience Hub (CxHub) which provides users with the modern, next-generation customer experience, and one view of their IT infrastructure resources, support tickets, and billing details.

Features of CxHub

CxHub gives the opportunity to Syntax’s users to visualize trends across their private and public clouds in a single location. CxHub has a self-service model that helps teams automate the management and provisioning of their IT infrastructure resources.

Syntax CxHub allows users to:

  • Monitor servers, virtual workstations, databases, network storage, block volumes, volume and database backups, network interfaces, public and private routes, and load balancers
  • Start and stop servers, provision virtual workstations and manage private routes
  • Compare line-item invoices and month-to-month billing insights organized by category
  • Filter infrastructure resource monitoring, security and support events by time, source and severity
  •  Interact with resources and events across cloud platforms and regions, or filter to a specific subset of resources
  • View and analyze infrastructure resource usage, compliance, health and changes that provide a clear audit trail across public and private platforms
  • Integrate Incident and Service Request ticketing with ServiceNow® (SNOW) to easily create, track and resolve issues
Marcelo Tamassia, Global CTO at Syntax,
Marcelo Tamassia, Global CTO, Syntax

Marcelo Tamassia, Global CTO at Syntax, said,

“Our clients know it’s no longer a competitive advantage to use cloud-based software. It’s a necessity. They need to be cloud-native to survive, especially as more people work remotely. We’re proud to unveil Syntax CxHub to help clients make informed decisions about their cloud resources and improve their efficiency.”

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Tags: CxHubSyntax
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Seda Nur Cinar

Seda Nur Cinar

Seda Nur Cinar is the news editor of the Cloud7 News. With more than 8 years of Linux and cloud experience, Seda is a Linux and opensource enthusiast, security researcher and a web application developer.

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