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Home > Cloud Computing > Unitrends announces AI-Powered platform automates backup management

Unitrends announces AI-Powered platform automates backup management

Unitrends announced the launch of Unitrends Helix, a self-healing SaaS remediation platform powered by AI that monitors and automatically fixes.


Erdem Yasar Erdem Yasar
April 14, 2020
2 min read
Unitrends announces AI-Powered platform automates backup management

A Kaseya company and all-in-one enterprise backup and continuity solutions provider Unitrends launches AI-powered, self-healing SaaS remediation platform. Unitrends offers easy-to-use, all-in-one backup appliances that simplify data protection, application spin-up, SLA policy automation, and Disaster Recovery as a Service. Unitrends’ new solution Helix is a pre-configured add-on to the Recovery Series and Unitrends Backup appliances.

Helix AI capabilities

  • Monitoring: Helix catches issues as they happen by monitoring users’ backup server and assets. It looks at the configurations of their assets before the backup runs to determine the likelihood of failure, meaning fewer failed backups and quicker remediations for those that do. Additionally, Helix tracks the real-time statuses of users’ backed-up devices, which allows their Unitrends solution to quickly and proactively react to impending failures.
  • Remediation: Helix targets problems within a protected guest operating system, such as disk space issues, network connectivity problems and the many things that can go wrong with VSS. Not only are these services critical to maintain for data protection, but they are also the most commonly reported root causes of backup and recovery failures. Future versions of Helix will also intelligently increase Recovery Point Objectives (RPOs) and automate recoveries after certain failure conditions.
  • Maintenance: Helix assists with automated maintenance of users’ backup infrastructure, meaning they can automatically keep their appliances up to date with no added effort on their part. Helix applies these updates intelligently to ensure they run during optimal upgrade times.
Mike Sanders, general manager of Unitrends
Mike Sanders, general manager of Unitrends

Mike Sanders, general manager of Unitrends said,

“Most existing products leave it to IT administrators to manually monitor, detect and remediate conditions that impact backups, so many IT teams find that they will spend nearly half their day on administrative tasks like this. This clearly isn’t a smart use of their time, especially when resources are already stretched in the current environment. Helix automates these tasks so our customers can focus on important ones, making it the only product on the market to actually solve the problem instead of becoming part of it.”

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Tags: Unitrends
Erdem Yasar

Erdem Yasar

Erdem Yasar is a news editor at Cloud7. Erdem started his career by writing video game reviews in 2007 for PC World magazine while he was studying computer engineering. In the following years, he focused on software development with various programming languages. After his graduation, he continued to work as an editor for several major tech-related websites and magazines. During the 2010s, Erdem Yasar shifted his focus to cloud computing, hosting, and data centers as they were becoming more popular topics in the tech industry. Erdem Yasar also worked with various industry-leading tech companies as a content creator by writing blog posts and other articles. Prior to his role at Cloud7, Erdem was the managing editor of T3 Magazine.

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