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Home > Hardware > HPE SSDs fail after 3 years and 9 months

HPE SSDs fail after 3 years and 9 months

Erdem Yasar by Erdem Yasar
November 27, 2019
in Hardware
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Hewlett Packard Enterprise released a firmware update to prevent SAS SSD failure at 32,768 hours of operation.

After users reporting HPE SAS SSDs to stop working after 32,768 hours of operation, HPE released a patch. According to user reports, if drives are not updated with the new firmware before failure, the drives and the data on the drives become unrecoverable. If more than one drives are installed and operated together in a RAID, they fail simultaneously.

Flash components for drives released

Hewlett Packard Enterprise admitted the issue and published a post on its support center for users to avoid the situation. Flash components are available to download at the support center page and the SSD models having this issue are revealed. The company also said:

“This HPD8 firmware is considered a critical fix and is required to address the issue detailed below. HPE strongly recommends immediate application of this critical fix. Neglecting to update to SSD Firmware Version HPD8 will result in drive failure and data loss at 32,768 hours of operation and require restoration of data from backup in non-fault tolerance, such as RAID 0 and in fault tolerance RAID mode if more drives fail than what is supported by the fault tolerance RAID mode logical drive. By disregarding this notification and not performing the recommended resolution, the customer accepts the risk of incurring future related errors.”

Source

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Tags: Hewlett Packard Enterprise HPE
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Erdem Yasar

Erdem Yasar

Erdem Yasar is a news editor at Cloud7 News. Erdem started his career by writing video game reviews in 2007 for PC World magazine while he was studying computer engineering. In the following years, he focused on software development with various programming languages. After his graduation, he continued to work as an editor for several major tech-related websites and magazines. During the 2010s, Erdem Yasar shifted his focus to cloud computing, hosting, and data centers as they were becoming more popular topics in the tech industry. Erdem Yasar also worked with various industry-leading tech companies as a content creator by writing blog posts and other articles. Prior to his role at Cloud7 News, Erdem was the managing editor of T3 Magazine.

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