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Home > Web Hosting > Hostbill introduces Guest accounts

Hostbill introduces Guest accounts

Hostbill added a new Guest Account function under client accounts enabling one client/client contact to access multiple client profiles with a single login credential.


Hanife Diktas Hanife Diktas
June 23, 2022
2 min read

HostBill, an all-in-one automation, billing, client management, and support platform for online businesses has announced that it has a Guest Account profile under Client Profile now. Until now, all main client profiles on HostBill had the ability to add only Contact which was profiles of the staff members. And client contacts were connected to the main client profile and had limited setting permissions. As of recently, one contact (one email address) could be linked to only one main client profile.

Three types of profiles

With the new release, the company introduces a new profile, the Guest feature which permits to add to Contacts of a user whose email address is already registered either as a Client or a Contact of another client.
HostBill now has three types of profiles:

  • Client – the main client profile
  • Contact – client contact registered by the client
  • Guest – already registered email address, invited by the client to become the client contact (/Guest).

A Guest can join either from admin or client profiles. After registering a new contact, all details can be entered manually and invitations are sent via email. Every Client/Guest will possess a separate set of permissions assigned to their account (billing, support, provisioning, system configuration, security, and more) to manage the Contacts section in the client area lists all Contacts and Guest along with the status (Pending, Invite sent, Rejected, Active, Inactive). This section also permits editing the ACLs.

Client area: Invite contact

As soon as the invitation is sent (the template can be edited in the Email Templates section), it can be accepted or rejected by the Guest when logging in. The Guest is able to choose which account to use (with the company or account name and ID). The top menu enables switching the accounts quickly.

Client area: logging in

Client area: switching the accounts 

With this new feature, if a Client/Contact owns other accounts, there will be a new section in their profile in the admin panel to connect: Access list, which lists the accounts, that the client logins to as a Guest. On the other hand, the Contacts section has a list of all client contacts and guests, such as their account type, account ID and user ID, creation date, and status.

HostBill, with this new release, intends to be more practical for their customers especially accountants or administrators to manage separate accounts.

See more Web Hosting News


Tags: HostBill
Hanife Diktas

Hanife Diktas

Hanife Diktas is a news editor at Cloud7 News. Hanife started her career in the manufacturing sector in the marketing and sales department. Hanife worked in industrial equipment, renewable energy, and technology sectors. Hanife Diktas did her bachelor's degree in business administration and completed a master's degree in management at Yeditepe University in Istanbul, Turkey. Hanife is a Linux user, and she also contributed to AlmaLinux OS at the beginning of the project. Hanife focuses on web hosting, cloud computing, data centers, cybersecurity, Linux OS, and virtualization technologies. Hanife enjoys creating content and shooting videos covering these topics.

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