Friday, January 27, 2023
  • Events
  • Interviews
  • Jobs
  • Opinion
  • Whitepapers
  • Glossary
  • Community Forum
  • Web Hosting Directory
  • Login
  • Register
Cloud7 News
  • Cloud Computing
  • Web Hosting
  • Data Center
  • Linux
  • Cybersecurity
  • More
    • Network/Internet
    • Windows
    • Software
    • Hardware
    • Blockchain
    • Policy/Legislation
    • How-Tos
    • Troubleshooting
No Result
View All Result
Cloud7 News
  • Cloud Computing
  • Web Hosting
  • Data Center
  • Linux
  • Cybersecurity
  • More
    • Network/Internet
    • Windows
    • Software
    • Hardware
    • Blockchain
    • Policy/Legislation
    • How-Tos
    • Troubleshooting
No Result
View All Result
Cloud7 News
No Result
View All Result

Home > Interview > Interview: Pavel Karpovskii, Head of Marketing at ISPsystem

Interview: Pavel Karpovskii, Head of Marketing at ISPsystem

ISPsystem has been developing software for managing IT infrastructure, including physical equipment, server virtualization, web server and sites.


Atalay Kelestemur Atalay Kelestemur
August 28, 2020
6 min read
Interview: Pavel Karpovskii – ISPsystem, Head of Marketing

ISPsystem creates software for IT infrastructure management and hosting business automation. For hosting and IaaS providers, it offers a billing platform, as well as a profitable software reselling program. ISPsystem helps companies save money on IT asset management and automate routine processes. We’ve talked with Pavel Karpovskii, ISPsystem’s Head of Marketing about the company, its products and the future of web hosting and server market.

Could you please tell us about your products? What differs them from the competitors?

This is a wide topic. Our product line covers the needs of hosting providers and data centers at all levels: from hardware management to website service.

Pavel Karpovskii – ISPsystem, Head of Marketing
Pavel Karpovskii – ISPsystem, Head of Marketing

DCImanager is a platform for managing equipment at the physical level. For example, with DCImanager, you can quickly eliminate an accident without visiting the server room. Or automate routine administrating tasks. This reduces the risk of errors and saves time.

At the virtualization level, there is VMmanager. It can be used to create virtual machines and automate managing them. For example, there is automatic OS installation, backup creation, scripts installation, and status notifications.

It seems that ISPmanager does not need an introduction. It is a tool for working with web servers and websites that solves almost all the administration tasks.

Quite recently we launched yet another new product — Vepp. It is a platform for those who create WordPress websites: digital studios and their customers, as well as freelancers and marketers. Vepp can launch a website within 2-3 minutes. The platform is intuitive, without the need to have admin’s level of skills. Any person willing to create a website will be able to use it.

BILLmanager is a billing platform for automatic sales of services and customer support. It can be integrated with our other and third-party hosting platforms. BILLmanager helps providers make profit.

Our platforms help reduce errors, save time and money. This is how it works: when processes are automated, less time is spent on routine operations and specialists can focus on core business tasks. Each ISPsystem product replaces a whole set of tools. For example, in VMmanager, in order to configure monitoring you do not need to deploy services of statistics collection, visualization or notifications – everything works already out-of-the-box.

ISPmanager has just been launched in its new version. What new features and improvements can users expect?

ISPmanager has become more modern and convenient. We have updated the design. For example, we have made the background of the left menu dark to visually separate the workspace and navigation panel. We have added space between elements to make it easier to find the function you need or read the data in the table. Icons were changed to minimalistic ones, while the fonts and color scheme became harmonized. These may seem like small details, but they create a new pleasant feeling of the product.

At the same time, we remember that ISPmanager currently has thousands of users who are used to the interface, so we have not changed the UX on the global scale. All functions remained in their original locations, no new button locations need to be memorized.

We expect that with the new design ISPmanager will become more attractive to end customers, and this will help to increase conversion sales among hosting providers.

ISPmanager Lite in updated design
ISPmanager Lite in updated design

What is the secret to the success of ISPmanager which has led it to becoming one of the most preferred hosting control panel all over the world?

We were among the first to offer such a tool for website management. Over 16 years, we have accumulated extensive experience. We focus on customer feedback and implement the features they need.

ISPmanager alone is sufficient to fully manage websites. For example, the case when the studio knows how to make websites but does not want to maintain a web server. Simply buy a VDS with ISPmanager and you have a ready-made administration solution. ISPmanager will set up config files, issue SSL certificates, create mail and database. All that you need, without any problems. And for hosting providers it is sufficient to install ISPmanager and connect billing — and start earning right away.

One of the challenges that hosting providers face is monitoring the billings of customers. What is the importance of BILLmanager in automating this process? What are the advantages of your platform?

BILLmanager is a comprehensive tool. It automatically monitors the accounts and generates accounting documents based on the accepted tax rate. Providers do not have to do anything manually.

We offer integration with dozens of payment systems. Service subscription is available: You can set up automatic debit of funds from your card or personal account. For the client it is an additional convenience and confidence that the services will not be stopped for non-payment. And for the provider it is a tool for timely revenue collection.

ISPmanager File Manager
ISPmanager File Manager

Another important advantage is flexible billing. It is possible to set up one-time and recurring payments, to bill resources based on consumption statistics. For IaaS providers there is pay-as-you-go billing with an accuracy of up to 10 minutes.

Billmanager has tools for marketers: you can create mailing lists, promotions, and referral programs. BILLmanager alone replaces a dozen software.

What is the biggest challenge of VPS providers and managers? How does VMmanager help face it?

Providers want to provide their customers with fast and high-quality services. We automate processes that usually require the efforts of engineers. As a result, less time is spent on routine operations, and customer service is cheaper for the company. For example, virtual machines running on Linux can be provisioned 2 minutes after the order, with the operating system installed automatically. A specialist does not need to use a strict sequence of commands, so there is less risk of making a mistake.

Demands of data centers are ever-changing. What tools to meet these requirements are you aiming to implement in DCImanager?

It is important for data centers to monitor the status of their equipment, manage it without direct physical access and automate all processes as much as possible. We listen to the wishes of our customers and implement new features in DCImanager.

For example, at the moment we are working on new version of the inventory module infrastructure control and planning services. With this update, it be possible to keep records of the life cycle of equipment from its arrival to the company until the end of its service life, to receive information about delivery, and to analyze the movement of spare parts. It will help you plan your purchases rationally.

ISPmanager Graph
ISPmanager Graph

In addition, we are working on a data center map to not only reflect where the equipment is located, but also to analyze the current capacity and predict resources consumption.

How has the COVID-19 pandemic affect the industry? Did the demands of website owners and hosting providers change during the COVID-19 outbreak?

I could not say that the pandemic has significantly changed the requirements to our products among website owners and providers. There is a long-term trend here. It is important for providers to automate processes as much as possible to save time and money. During the pandemic, these demands became even more pressing. Otherwise, many companies will not survive in difficult conditions.

Security is more important today than ever. What process is used in order to test software security? Could you please tell us about Imunify AV integration?

Our software undergoes monthly security audit with Rack911 labs. Experts test our software and identify potential vulnerabilities before they can be exploited by attackers. As for Imunify AV, it is an antivirus for websites that removes malicious scripts. It supports all popular CMS and static HTML pages. In ISPmanager it can be purchased as a separate module, and in Vepp we provide Immunify AV for free.

Could you tell us about your partnership program for hosting providers? What is the feedback you get from the community and industry?

We have tens of thousands clients — hosting providers who use our software. Some of them become our partners. Some resell ISPmanager and earn money on it. Meanwhile, some provide ISPmanager as a free option along with ordering a server. Getting a commercial panel for free is a great bonus for their customers.

We help our partners: we hold promotions, give discounts, promotional tips, share press kit and promotional materials. We know the hosting market well and we share this information with our partners. Partners say that they enjoy the program. It helps giving people a convenient tool. Especially now that ISPmanager has been launched with new design.

What are your prospects regarding the future of the hosting and server market?

We are constantly developing our products, taking into account the requirements of the market and receiving feedback. We now have products to serve the hosting market at all levels: starting from hardware and virtualization down to ISPmanager and website management. In each of these products we implement the latest features.

Tags: ISPmanagerISPsystem
Atalay Kelestemur

Atalay Kelestemur

Atalay Kelestemur is the Editor-in-Chief of Cloud7 News. Also, he is the Program Manager of AlmaLinux OS, an open-source, community-driven Linux operating system. He was most recently the chief editor of T3. Prior to that, he was the managing editor of BYTE. He also served as a software editor in PC World. Atalay Kelestemur has covered the technology industry since 1996, publishing articles in PC Net, IT Pro, Computer World, PC Life, CyberMag, and CIO magazines. Atalay Kelestemur is an information system security professional and his area of expertise includes Linux security, penetration testing, secure software development, malware removal, and computer forensics. Atalay Kelestemur is the author of Pardus 2011, Ubuntu, Windows 8, and Siber Istihbarat (Cyber Intelligence). Atalay graduated with a Bachelor's Degree in Maritime from Istanbul Technical University. He earned a master's degree in political science from Gedik University, where he wrote his thesis on The Importance of Cyber Intelligence on Public Security. Now he is working on his Ph.D. thesis on international trade, covering the cybersecurity threats and countermeasures on the maritime industry.

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

I agree to the Terms & Conditions and Privacy Policy.

Next Post
Cloud Equity Group completes Conseev Hosting Portfolio acquisition

Cloud Equity Group completes Conseev Hosting Portfolio acquisition

Related News

Interview: Joshua Peck, Founder of TrueCode Capital

Interview: Joshua Peck, Founder of TrueCode Capital

December 3, 2022 4:00 pm
Interview: Dennis Kittrell, VP Product - Hosting, CloudLinux

Interview: Dennis Kittrell, VP Product – Hosting, CloudLinux

November 19, 2022 8:00 pm
Interview: Murat Sisman, Founder and Maintainer of SigintOS

Interview: Murat Sisman, Founder and Maintainer of SigintOS

October 29, 2022 8:50 pm
Interview: Boyan Ivanov, CEO of StorPool

Interview: Boyan Ivanov, CEO of StorPool

September 3, 2022 12:35 pm
Get free daily newsletters from Cloud7 News Get the Cloud7 Newsletter
Select list(s):

Check your inbox or spam folder to confirm your subscription.

By subscribing, you agree to our
Copyright Policy and Privacy Policy

Get the free newsletter

Subscribe to receive the latest IT business updates straight to your inbox.

Select list(s):

Check your inbox or spam folder to confirm your subscription.

Editor's Choice

What’s new in Linux kernel 6.2 rc5?

10 Best Web Hosting Services of 2023

Ubuntu 22.04 LTS is available for download. What is new?

CERN and Fermilab recommend AlmaLinux

7 best hosting control panels of 2023

How to update Linux Kernel without rebooting?

7 best Linux mail servers of 2023

7 best cPanel alternatives for 2023

7 best Linux web browsers for 2023

7 best CentOS alternatives

7 best Linux server distros of 2023

Interview with Igor Seletskiy on AlmaLinux

How to create a VM and install a Linux distro on VMware Workstation

Recent News

  • DXVK 2.1 is now available, bringing HDR and HDR10 color space support
  • Freespire 9.0 is now available for download
  • Intel to layoff hundreds of workers
  • Wine 8.0 is ready to download. What is new?
  • Google Workspace now lets users set their pronouns

Cloud7 News
Cloud7 is a news source that publishes the latest news, reviews, comparisons, opinions, and exclusive interviews to help tech users of high-experience levels in the IT industry.

EXPLORE

  • Web Hosting
  • Cloud Computing
  • Data Center
  • Cybersecurity
  • Linux
  • Network/Internet
  • Software
  • Hardware
  • How-Tos
  • Troubleshooting

RESOURCES

  • Events
  • Interviews
  • Jobs
  • Opinion
  • Whitepapers
  • Glossary
  • Community Forum
  • Web Hosting Directory

Get the Cloud7 Newsletter

Get FREE daily newsletters from Cloud7 delivering the latest news and reviews.

  • About
  • Privacy & Policy
  • Copyright Policy
  • Contact

© 2022, Cloud7 News. All rights reserved.

No Result
View All Result
  • Cloud Computing
  • Web Hosting
  • Data Center
  • Linux
  • Cybersecurity
  • More
    • Network/Internet
    • Windows
    • Software
    • Hardware
    • Blockchain
    • Policy/Legislation
    • How-Tos
    • Troubleshooting
  • Events
  • Interviews
  • Jobs
  • Opinion
  • Whitepapers
  • Glossary
  • Community Forum
  • Web Hosting Directory

© 2022, Cloud7 News. All rights reserved.

Welcome Back!

Sign In with Facebook
Sign In with Google
Sign In with Linked In
OR

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Sign Up with Facebook
Sign Up with Google
Sign Up with Linked In
OR

Fill the forms below to register

*By registering into our website, you agree to the Terms & Conditions and Privacy Policy.
All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.