Shopify developers love to freelance with Storetasker.

• Endless, quality clients: from well known DTC brands to top agencies.
• Fully remote, flexible: work as much or as little as you want, wherever you want.
• A talented and helpful community: it's freelance (with a team).
• Earn $80-$120 per hour: pick your clients, and send your own quotes or retainers.

• Endless clients & project opportunities: you’ll see between 5 - 50 new opportunities per day and can pick any lead you want.
• You’ll earn more: some experts are making $150-200k per year.
• A high quality community: we carefully select about 5% of those who apply.
• Remote: work from anywhere, anytime.
• Flexible: take on as many clients as you want.
• No external ratings: you’re already a professional. No need to prove it.
• Great Software: that makes it easy to manage more clients and increase billable hours.
• Support when you need it: we offer project support 7 days per week.
• Community (not competition): you pick your clients, projects, and never compete against other Experts in the community.

• Ambitious part time and full-time freelancers and boutique agencies.
• Who have 3+ years of Shopify experience, and 5+ years of web development experience.
• And who have managed projects, deadlines, and communication successfully.

• Front-end or full-stack Shopify development
• Klaviyo Email flows
• Headless e-commerce development
• Conversion rate optimization
• E-commerce expertise and strategy
• SEO
• Site Speed
• Builder and/or Shogun

• www.FCPEuro.com - FCP Euro
• www.RallySportDirect.com - Rally Sport Direct

• We are looking for a senior level mobile / full stack software engineer to join our engineering team and lead our two React Native mobile projects.
• This role would be great for you if you are looking for more technical authority and autonomy around your work on mobile projects. Maybe you are working in a bigger team and don’t have any opportunities to take a lead role. Maybe you’ve worked in startups or had your own startup that has finished up, and you want to join a startup team that move quickly and place a huge emphasis on product and engineering.
• You will have opportunities such as becoming a foundational member of our engineering team, regardless of your location. You will have the opportunity to pull responsibility and technical ownership off of our CTO’s ‘plate’, and make it your own area of expertise. You will have the opportunity to learn (and improve) complex mobile-specific challenges such as sharing components between mobile applications, full offline mode, real-time syncing between mobile and web and native multimedia uploading. You will have direct engagement, collaboration and communication with our Head of Product, Head of Design & UX and product-focused CEO.

• Full-time.
• Preferred Based: Melbourne, Sydney, Remote Australia, America, Canada, Vancouver, Brazil, Asia (Philipines, Vietnam, Thailand, Malaysia, Indonesia) *
• Remuneration: AUD $130K-$220K

• Check out Sitemate’s team at the 2022 offsite: https://youtu.be/DEPrINm_6So
• You can see what people really think about working at Sitemate here: https://www.glassdoor.com.au/Overview/Working-at-Sitemate-EI_IE3008131.11,19.htm
• Listen to CEO Hartley Pike speak about the company’s founding and broader Go To Market strategy: https://www.linkedin.com/feed/update/urn:li:activity:6980676710161661952/
• Listen to CTO Tim Bray speak about building high quality features that solve customer problems at Sitemate: https://open.spotify.com/episode/7geTCUHFxZUKZ8Yrae4iR7
• We have equal opportunity for applicants of all genders, ethnicity and sexualities - Sitemate's team is proudly diverse.
• You will have flexible working options - our team is a blend of fully remote and hubs around offices. People based in hub cities typically work in the office 2-3 days per week, and 2-3 days working from home.
• You will be remunerated based on your performance. If you are performing well, you won’t need to wait 3 years or have to find better offers elsewhere to receive an increase to your remuneration. 7 out of the last 10 remuneration increases for Sitemate team members have been made pro-actively by management, without the individual needing to even raise the topic of remuneration.
• You will get a laptop and a budget to set up your home office (standing desk, monitor, headphones etc).
• You will be able to attend company-sponsored training, workshops or conferences that help with your role.
• You will get additional benefits and support as parents - with paid leave for both primary and secondary carers (includes adoption), as well as support and leave for the tragic circumstances of stillbirth.
• You will get equity options and ownership in Sitemate on a standard vesting schedule. See here a general overview of how this works: https://legalvision.com.au/5-essential-elements-employee-share-scheme/
• Sitemate has grown from 5 people in 2018 to now over 40, and we’re now moving into the next stage of growing to 100 people! We have a product that customers are strongly engaged with, and every month we get around 300-400 new leads whilst spending $0 on marketing and 0 cold calling.
• Sitemate’s founders have diverse backgrounds - one with coming from engineering on major infrastructure projects such as roads, bridges and tunnels, the second coming from product and graphic design. This brings a unique perspective internally where we blend deep industry experience with a passion (obsession) for modern best practices in product design.
• Sitemate graduated from Australia’s #1 Technology Company Accelerator - Startmate (complete coincidence on the names… 😅).
• Sitemate has strong financial backing from Blackbird (Australia and NZ’s #1 Vc) and Shearwater Growth Capital (founded by two Directors of WiseTech - a $14B software company for the logistics industry).

• We are very transparent - monthly allhands meetings provide the team with direct insight into team updates, customer stories, hiring plans and key metrics (NPS, Revenue, Financial Performance). During this allhands meeting we also hear one ‘life story’ from one of our team each month - learning about different countries and cultures around the world.
• We place an extremely high value on your time - you won’t be spending your days wasting time on fighting internal systems, botched together spreadsheet processes or doing data entry.
• We use best in class systems that are seamlessly integrated to deliver our team the right information at the right time, allowing them to get their work done efficiently and to a very high standard.
• You will have a core and close team around you, but you will also be exposed to and working directly with multiple departments - engineering, product, design, marketing, sales and customer success.
• You will have a high degree of autonomy, as the focus is on outcomes and not hours. If you want to block off a few hours to run a personal errand - no worries. If you want to block off an hour to pick up the kids from school - no worries. No one will be monitoring your time.
• We are constantly working to minimise the number of group meetings - daily check ins are all done asynchronously (in your own time) each morning. But spontaneous 1:1s or small sessions are strongly encouraged!

• Sitemate builds best in class software products for the built world.
• Industrial companies operating in the built world are facing a number of mission critical challenges - changes in work behaviour due to covid-19, Generation Z starting to enter the workforce as mobile first users of software, and the drastic shift away from traditional mining to renewable energy projects such as wind farms and solar farms.
• See here an example wind farm project that is powered by Sitemate: https://roadbridge.ie/projects/beinn-an-tuirc-windfarm-phase-3/
• See here an example solar farm project that is powered by Sitemate: https://newenglandsolarfarm.com.au/the-project/
• Our first product - Dashpivot, is a platform where industrial style companies streamline and standardise their processes in a new digital format. This new digital format enables them to complete and track work in the field on a mobile or tablet, and automate repetitive tasks and tracking through automated workflows and real-time analytics.

• Capterra:https://capterra.com/p/178010/Dashpivot/
• G2 Crowd: https://www.g2.com/products/dashpivot/reviews
• Trust Radius: https://www.trustradius.com/products/dashpivot-by-sitemate/reviews?o=recent

• Take technical ownership of our two mobile products & their backends - developing new features, fixing bugs, re-architecting core components functions.
• Inheriting the technical vision for our mobile products from our CTO, improving it, and ensuring all work day to day is working towards this technical vision.
• Working closely with our delivery team (product owner & QA Engineers), product team and broader engineering team. As a senior engineer, you will be expected to coordinate the mobile projects and will be the point of contact for our CTO and CEO.
• Assisting our delivery team with diagnosing any production issues by investigating bugsnag and datadog logs, and then creating hotfix releases accordingly.

• As you will be working directly with our CTO (a former founder) and our Founder/CEO, you will need to be able to manage communication, problem solving and your own technical execution/contributions.
• You will need to be acutely aware of your own productivity and ensure that you are always driving towards outcomes that will impact users.
• Our mobile products seem simple to our users, but contain a high degree of technical complexity - from shared components across multiple mobile apps, to backend services that only serve the mobile client - there will be a lot to learn.
• We will be completely re-architecting our product’s hierarchy in the next 12 months from a rigid tree/folder structure to a flexible tree/folder structure, which will nearly certainly require refactoring every part of our product 🙃.

• Javascript/Typescript experience is preferred.
• React Native experience is preferred.
• Node, Serverless & AWS experience a bonus.
• MongoDB & DynamoDB experience is a bonus.
• Native mobile experience is a bonus (as per above, we are planning on forking a portion of our React Native app to enable the usage of native components for multimedia uploading).

• You have +3 years of experience with Python and Flask;
• You have +2 years of experience with Kubernetes;
• You follow best practices and conventions;
• Relevant experience in CI/CD and related tools;
• Responsible and able to work with minimal supervision;
• Upper-intermediate English level;
• You can communicate well with both technical and non-technical clients.

• Interest in cryptocurrency is a huge plus.
• Timezone: CET (+/- 3 hours);

• Writing reusable, testable, and efficient code;
• Design and implementation of low-latency, high-availability, and performant applications;
• Integration of user-facing elements developed by front-end developers with server-side logic;
• Implementation of security and data protection;
• Integration of data storage solutions.

• Be part of the Proxify community: Network with like-minded and enthusiastic individuals to make a difference.
• Make an impact: You get the opportunity to work on projects that inspire you and add value to your career.
• Transparency: Contracts with transparency in earnings and working hours.
• Save your time: Fast and efficient hiring process to match you with the project of your preference.
• Ownership: Take ownership of your work and enjoy more freedom in your career.

What’s iPhone Photography School all about? We make online courses that help people take stunning photos with the iPhone. With our 9-year track record, we’re the world’s leader in mobile photography education. And while we’re proud of everything we’ve accomplished so far, we’re just getting started. So right now, we're looking for a remote copywriter to help us meet our goals. What will you be doing as our Copywriter? Writing course sales pages, such as this page - https://secure.iphonephotographyschool.com/capture-it-all Writing promotional emails for course launches Writing scripts for Facebook and Youtube ads Writing copy for various advertising platforms Analyzing results to improve your work What’s in it for me? Of course this can’t all be one-sided, and we believe that we provide one of the best remote working environments in the world. State of the art software to stay connected and organized? We’ve got that. Investing both time and money in your learning to ensure that you continually grow? We do that. Flexible working schedule to ensure that you maintain a healthy work-life balance? Well that’s a no-brainer. But should you apply? This is not a decision we can make for you, but what we can do is lay out our Purpose, Values and Mission to help you decide for yourself. As a company we believe in honesty and transparency, and once you click the apply button you will have the chance to learn all about us before you decide on whether to submit your application. Hiring the best candidate is very important to us, but equally important is hiring the right candidate. Only apply if you really identify with what you read on the next page. Note: This is a 100% remote full-time position. Due to time zone differences, we won’t be able to hire applicants residing in Australia or the eastern parts of Asia.

This is not a traditional job post because we’re not a traditional company Our Goal Primarily, we have been a dev-ops shop, building custom leading-edge platforms for our clients. However, we have recently developed a modern civic site platform that is built with modern frameworks and architecture that make it extremely performant on the web. We are interested in taking this product to market, however, despite having excellent development and operations processes, we are lacking sales and marketing knowledge. This is where you come in. About You We are not only looking for someone to help us sell the modern civic platform, but someone to help us expand our sales and marketing department. You will have autonomy to lead and create while helping us grow a unique product and company. We are looking for someone who is goal oriented, a problem solver, driven and can work independently. It would also be amazing if you had experience selling tech platforms in the past. Stuff you get (benefits) Work from anywhere (really, as long as you can work States hours, feel free to work anywhere) $30 + commission 15 hours per week to start. For the right person, we will quickly increase the working hours. Upon Hire (after 90 days): Up to 25 days of paid vacation and holidays 8 weeks of paid parental leave Unlimited sick/bereavement leave Home office credits on hire Monthly wellness stipend up to $100/month for gym, etc Interested? Shoot us an email and tell us why you fit the part. Show us your personality, experience and tell us who you are. (please no cover letters we won’t read them): [email protected]

We are in need of freelance writers to join our team. Writers will be responsible for developing content in the form of blog posts, articles, landing page content and additional marketing content (email copy, etc.). The content writer will be an integral part of our overall content marketing efforts to support our local and small business clients. To be successful in this role, the writer will need to be capable of performing basic research when needed and have the ability to craft engaging content that is industry-specific and tailored to reach specific audiences. Responsibilities: Proficiency in researching and crafting thoughtful and engaging blog content, articles, landing page content, email copy to targeted audiences to help increase conversions In-tune with and open to learning more about our overall content marketing efforts to help us provide the best product possible to our clients Report to our content management team in a timely manner (must answer and respond to emails in 24 hours or less) Collaborate with other members of our marketing team to ensure that all content is on target and optimized for specific audiences Requirements: Must be familiar with creating content that is optimized for SEO as well as conversions Must be reliable and able to meed all deliverable deadlines Must have Microsoft Word or a comparable software to create content in .doc or .pdf formats Compensation: The freelance writer will receive $45/hour base pay with the opportunity for higher rates depending upon the complexity of the assignment About ShoutVox: At ShoutVox, our mission is to assist small businesses in generating more leads to meet sales targets. Our team is comprised of professionals and experts in various industries that allows us to provide an all-in-one marketing solution that gets results. We welcome applicants from all backgrounds to apply. Diversity and inclusion are more than a mantra here. We believe that uniqueness is a strength that can help accelerate us on the pathway to success. Uniqueness is what helps us differentiate our services and stand out in a sea of marketing services that too often provide generic services with a cookie-cutter approach. Everyone at ShoutVox is treated as an individual and we strive to make everyone feel like a part of the family.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30) Full-time, 100% remote, high salary potential Introduction: We have more leads than we can call. Over 30,000 buyer leads. 1-2K added per month. 100,000+ engaged email opt-ins. 6-10K added per month. We need you to step in. This isn’t cold calling. You will be talking to buyers and fans of our brand. And you’ll be a part of a great culture with huge opportunity to grow. Overview We’re looking for a “grinder” with big ambitions who is comfortable lots of calls. Outbound calls. Inbound calls. All types. You’ll be working with experienced and proven Closers. You’ll also be working directly with our CEO, Jon Morrow. This is a career opportunity for the right person. Not only in terms of money, but in your chances to work alongside the best of the best and see how they operate. Your drive and work ethic for this position is far more important than your experience. If you have some, great, but as long as you have a passion for mastering persuasion and helping people at the same time, you’ll be just fine. Responsibilities Farm the Smart Blogger community: Conduct 50-100 outbound calls per day to Smart Blogger customers, past applicants, and funnel opt-ins Respond to two steps within our community and conduct triage calls Respond to texts from automated campaigns and conduct triage calls Conduct inbound triage calls generated by our marketing team Nurture members of the community until they become a qualified lead Regular communication with the team on the #slack channel throughout the day Attend training calls and practice drills to make sure you are always at the top of your game Study the Smart Blogger course catalog and become intimately familiar with the differences between courses, so you can guide prospects to the right course Requirements Relentless drive. In past jobs, you’ve always been one of the hardest workers on the team. It’s just who you are. You want to be the best. High expectations. You have ambitions for yourself and also have high expectations of the team around you. You want to be a star and work with stars. Passion for helping people. Yes, sales is about money, but it’s also about helping people make good decisions and overcome fears. You enjoy that. Student of the game. You’re fascinated by sales and human psychology, And you’re eager to continue learning. Comfortable with technology. You’ll be doing calls on Zoom, filling out spreadsheets, and working with CRM systems. We can teach you the details, but you need to be comfortable with tech. High-quality Internet connection, camera, and audio, so you can conduct Zoom calls with few technical glitches How to Apply: Click this link and you’re on your way. Complete the survey and your initial application will be reviewed by a hiring manager. You may contact [email protected] if you have any questions.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10) We are hiring 100+ COMPLETELY Remote Sales Agents based in the United States only to sell shipping containers part-time with a VERY Flexible Schedule! This is a NO-Phone job! We have Sales Managers who close the deals for you and talk to customers on the phone for you! You would just be posting ads (they only take about 5 minutes to do), and respond to messages and send customers quotes! After you create the quote, our Sales Managers will call the customers for you! This is a VERY flexible schedule, and you can work whenever you want Monday - Friday! There's no clocking in either. This is a commission-only job, but the commission is VERY high! We are a Shipping Container Company based out of Tampa, Florida, but we deliver shipping containers all across the US. We sell new and used shipping containers. Did you know that there are more shipping containers than there are cars? Yeah, it's crazy, I know! Shipping containers are in very high demand! -We’re located in Tampa, Florida but you can work anywhere in the U.S. ONLY! Please only apply if you live in the U.S. -Daily training provided -1099 position -Flexible hours -Part-time -Excellent company to work for Daily training is provided and great pay! You don't need to have sales experience, but it is a plus! You just have to be friendly, have great English grammar, and have persuasion skills. Flexible working schedule. This job is perfect for someone who already works full-time and is looking for extra income! Great commission pay too and a great remote work culture/environment! Many digital nomads and stay-at-home moms work here as well! There aren't set hours; you work when you want Monday - Friday! :) You can make anywhere from $800-$6,000 US dollars a month here or MORE! All depends on you, and how many ads you post a day AND responding to messages, and how friendly and persuasive you are! Please watch this quick video on your day to day job at Used Conex: https://www.youtube.com/watch?v=1FVeuQhVsSQ If you're here to make money, you came to the right place. :) We pay a very high commission, the highest in the industry. Used Conex pays 45 percent of the profit. NOT 45 percent of the container, but of the total profit. So the average commission is in between $150-$200 per container that you sell. Sometimes it's more, Sometimes it's less. Some of our sales agents do this as a full-time job, and some sell containers as a part-time job, You have the potential to make a lot of money if you're willing to learn and put in the work! It's not that hard. All you have to do is get started and be willing to ask for help. :) How many containers can I sell per month? That is up to you and how many leads you get+ how hard you are willing to work! Some sales agents sell 3 per month, while others sell 8, 10, 15, or 30+. So it really varies. But if you're willing to learn and maybe later on invest, you can literally make thousands of dollars per month! If interested, please submit a quick application here: https://usedconex.com/join-our-team-ve/ After submitting an application, we'll send you the next steps on how to post your first ad and get started today!

Independent brands need your help – Here's your chance to join the independent ecommerce movement and impact the future of ecommerce. At ConvertFlow, we're helping brands own their growth and stay independent of big tech platforms that seek to control how consumers shop and who they shop with. For independent ecommerce brands, the big tech platforms are increasingly feeling like "the empire" that's oppressing them with margin-crushing platform fees and ever-increasing ad costs, limiting access to new customers and the brand's existing audience. We're "arming the rebels" by empowering independent brands with the tools they need to deliver personalized shopping experiences across the channels they own, such as their own website, email & SMS audience. This way, they can win over more customers, increase loyalty, and create a thriving business that controls its future. To do this, we've built ConvertFlow, the all-in-one funnel builder for ecommerce – which empowers brands to create, test and personalize shopping experiences, without coding or relying on developers. Since we've started ConvertFlow, we've helped over 30,000 brands drive more revenue and own their growth throughout their business journey. We've seen our customers start small and scale big. Today, ConvertFlow empowers businesses of all sizes, from entrepreneurs with big visions, to iconic brands like Porsche, Audi, Volkswagen, and Nectar. About the role We’re looking for a Customer Success Manager to help brands achieve their marketing and revenue goals through the use of ConvertFlow’s all-in-one funnel builder. This role involves a consultative and holistic approach to both digital marketing and client management, that includes helping brands adopt ConvertFlow’s platform, as well as plan out, execute and optimize strategies to craft personalized shopping experiences that increase revenue and customer loyalty. If you love tackling new challenges, digital marketing, and working closely with clients, then this is a unique opportunity to join our talented team and directly impact the digital marketing strategy of fast-growing brands – plus, have a lot of fun while doing it. How you’ll make a difference Learn - Develop expert-level knowledge in our product, services, and in ecommerce marketing. Onboard - Successfully onboard new customers on to ConvertFlow’s platform and help them launch their first campaigns following our conversion best practices and playbooks. Coach - Become a trusted conversion coach for growing brands and establish marketing best practices to ensure our customers are on the leading front of personalized ecommerce marketing. Help brands you work with succeed through strategy development, campaign execution and optimization. Empower - Review customers’ performance and proactively think outside the box to generate new campaigns ideas, suggestions for optimizations, and templates brands can use to launch campaigns faster. Retain - Leverage data to identify gaps that clients may have in their marketing, and provide solutions to help them improve with ConvertFlow. Grow - Iterate on customers’ results. Ensure customers grow quickly and effectively on ConvertFlow’s platform, and adopt new features and services that will help them succeed. Innovate - Bring your thinking, strategies, and ideas to advance our company’s customer success and go-to-market strategies, as well as vision for the future. Your first 6 months In month one, you’ll… Learn the ConvertFlow story, how we work and our goals for the future. Receive in-depth product training, including learning how to use the product for your own online store. Have 1:1 meetings with your direct manager and meet with other team members. Shadow colleagues, learn best practices for what makes ConvertFlow customers successful. Join customers for onboarding calls and assist them with the adoption of ConvertFlow’s platform. Become responsible for your very own portfolio of customers. By month three, you’ll… Continue to master your knowledge of ConvertFlow’s product and have a deep understanding of the industry. Continue to learn and apply ConvertFlow’s best practices and playbooks with customers. Work with your customers daily, delivering value and helping them achieve their goals. Identify growth opportunities for customers. Continue learning about the ever-changing industry. Start achieving your net retention and customer onboarding targets. By month six, you’ll… Be a trusted advisor for a portfolio of brands growing on ConvertFlow’s platform. Have a proactive, independently managed routine established for working with your customers. Drive customers successfully through onboarding within a fast paced environment. Master ecommerce conversion best practices. Be consistently hitting and exceeding your retention goals. Work with your manager to identify a plan of continued growth for your career. Bring your thinking, strategy and ideas to the team to advance customer success at ConvertFlow and our vision for the future. About you 2+ years of customer facing experience in an implementation, client services or customer success role, preferably in a software or ecommerce/marketing environment. Demonstrated success in fast-paced and demanding environments; you love challenges, creative problem solving, and overcoming obstacles. Detail-oriented with the ability to project manage, set priorities and stay organized when managing multiple client relationships. A proven record of retaining and growing multiple client relationships. Excellent communication skills and emotional intelligence; you enjoy building relationships and high-touch client interactions. Experience in marketing or advising customers on marketing strategy. Tech savvy and eagerness to learn new technology and practices. Working knowledge of the marketing and ecommerce tech ecosystem. Proactive and energetic attitude with the desire to be a key player on a results-oriented team. Experience using email marketing platforms and ecommerce platforms is a plus. Your daily work schedule will be Eastern Time business hours. Benefits Work from anywhere (as long as you work ET business hours, and can attend customer-facing video calls daily) Work with a small team that’s ambitious and courageously punches above its weight Competitive base salary and uncapped commission structure Healthcare, dental and vision insurance Flexible vacation policy Flexible work schedule Culture of learning and development with a training allowance Monthly co-working stipend Remote work gear (perks for home office, company laptop, etc.)

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8) Role: Remote Relations Manager Type: Full Time-Hourly-Permanent Reports To: Department Manager Starting Pay: $13-$15 per hour, DOE About Us Ziprent is a fully remote property management company, currently servicing all of California. For 2022, we are expanding into the markets of Oregon, Washington, Texas, Nevada, and Arizona. We are looking for individuals with awesome customer service skills in these states to help with this expansion. About the Role This is a remote, full-time property management position. We have a high daily volume of emails and calls, so feeling comfortable typing, and communicating through emails and phone calls is essential. Although we are fully remote, our team is fun and supportive and working to constantly improve our processes! Preference for candidates who live the following states: AZ, NM, TX, GA, FL, NV, CA, WA, OR. Essential Job Functions: Working with current tenants to resolve any issues that come up during their tenancy Communicating with landlords as to the status of their property(ies) Fielding questions (via email, phone, and text) for our active listings Assisting with new owner onboarding Coordinating property repairs Describing our process to interested owner leads Scheduling photographers Writing new listing copy Meeting all key performance indicators (KPIs) Other duties as assigned Required Skills & Qualifications: Ability to work independently and prioritize tasks Experience in a fast-paced, metrics-driven environment Proven track record for great customer service experience (bonus points for tech/start-up or real-estate customer service/support) Excellent verbal & written communication skills--you can explain complex issues in simple terms and adapt your tone for different users Tech savvy A quiet place to work from with good internet Preferred Qualifications: RE Salesperson License Experience with Real Estate and property management Previous remote work experience Experience with Front (Email Management Tool) Physical Requirements: Prolonged periods sitting at a desk and working on a computer Key Performance Indicators (KPIs): 95% call answer rate Minimum 7 hours checked into phones during 8 hour shift Average of 70 email replies/shift (1,400/month) Position Schedule: Preference will given to those who can accommodate the following: Wednesday - Sunday 1PM-10PM Pacific Time OR Friday - Tuesday 1PM-10PM Pacific Time Benefits: This position is a full time, hourly, and permanent position. We offer the following benefits: 90 day performance increase Recurring cell phone/internet reimbursement ($100/month) One-time home office stipend Employer contribution to health insurance premium Opportunities for growth and advancement!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, AST (UTC -4), NST (UTC -3:30) The Role We’re searching for another Customer Success Manager located in Canada or South America to join our team. The core mission of our Customer Success team is to provide service above and beyond the market’s expectations. You'll do this through creating and maintaining happy, high NPS customers who understand and use our advanced features. You will keep in touch with customers through phone/video calls, email or chat, and know how to wrangle data to report on your achievements and analyse what’s working. Your role will see you seek to quickly and deeply understand our enterprise customers in North America and Europe managing their relationship with us from trial through the lifecycle. You’ll own onboarding and retention, driving engagement and usage, whilst working closely with the product team to advocate for customer’s needs and the support team on training, etc. To be effective, we believe you need: At least 2+ years in a client facing role in customer success, or a digital or social agency. To demonstrate ownership over accounts, projects or campaigns. You’ll be given lots of autonomy here. Some experience using data to analyse results and drive decisions. Interest in the social media sector and SaaS. To love working in a small team, being productive relatively rapidly, and getting straight into the 'thick of it'. Highly effective written and verbal communication skills. Prior experience working in a startup and/or SaaS would be a bonus. Previous experience working in a fully remote role (preferred). To be considered, apply now (including a short covering note, introducing yourself) and I'll be in touch (Rebecca). We have a streamlined, straight-forward interview process and make decisions swiftly. Note: We’re searching for someone based in South America or Canada for timezone coverage.

$60k per year: $30 per hour, 40 hours per week. Our team is 100% remote and distributed across the world. We have team members in Australia, the US, Canada, Thailand, Germany, Argentina, South Africa, the UK, and Romania. It doesn't matter where you live or what time zone you're in. Your main responsibility will be to reply to customers asking for help with WP All Export and WP All Import. You need to love to help others and be able to keep it friendly even when dealing with difficult customers. You need to enjoy the whole process of turning anxious, confused, or angry customers into happy ones. You must be an excellent writer. We want our support replies to be friendly, easy to understand, and concise. Flexibility We are a small team but we try to give everyone as much flexibility as possible. Flexibility means that you can work in the mornings, or the evenings, or both, or in the middle of the night, or whatever. It means you can take two weeks off to go on a trip. It means you can wake up and decide you don't feel like working and take the day off without telling anyone. We aim to be as asynchronous as possible. We hate meetings, live chat, Slack, etc because it causes interruptions. You will have a list of prioritized tasks assigned to you, and we'll do our absolute best to leave you alone so that you can work on them in peace on your own time. These do a good job describing how we work: https://www.youtube.com/watch?v=fXdsmvaXx78 https://world.hey.com/jason/the-presence-prison-69608e0f As a remote company, it's important to us to keep a strong line between our personal life and our work. Some places like to tell their employees they are joining a family. They have regular events unrelated to work like social chat rooms, hangouts over Zoom, etc. This is just another way for these companies to emotionally manipulate people into doing more work. You have an actual family and working with Soflyy means you can organize your work around the rest of your life, using your time as you see fit. For most of us here, that is the primary draw. If you take a look at https://www.wpallimport.com/about/, you will notice that we have a lot of people who have worked here for many years. Our employee attrition rate is approximately zero, and we think the flexibility we offer is the primary reason. Responsibilities Responding to customer support inquiries Adding to and improving our documentation Aggregating customer feedback and assisting us with development/product roadmap decisions Writing concise bug reports based on support tickets that are a result of bugs in WP All Export or WP All Import Testing development versions of WP All Import and WP All Export Developing add-ons for WP All Import Requirements The only thing we care about is the ability to provide high-quality customer support to our clients. The more of these boxes you can tick the better, in descending order of importance: Minimum availability of 30 hours per week. Flawless written English. Expert-level WordPress knowledge. Extensive experience with WordPress including troubleshooting, debugging, plugin development, and WordPress database structure. At least intermediate-level PHP knowledge. Ability to write PHP functions, work with arrays, and make use of our API: http://www.wpallimport.com/documentation/developers/execute-php/, http://www.wpallimport.com/documentation/developers/action-reference/, and http://www.wpallimport.com/documentation/addon-dev/overview/ Fast and hands-on learner. Able to quickly become familiar with our software and learn new things about WordPress, PHP, and related technologies. Experience with WooCommerce. Familiarity with XML and CSV file formats and XPath. Debugging and troubleshooting WordPress themes and plugins by looking into their code and the database.