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Home > Cybersecurity > Confluence vulnerability leaks hardcoded passwords

Confluence vulnerability leaks hardcoded passwords

Atlassian urges users to patch a critical vulnerability that allows attackers to leak hardcoded credentials.


Erdem Yasar Erdem Yasar
July 27, 2022
2 min read
  • Disabledsystemuser account created by the Questions for Confluence app allows attackers to steal credentials.
  • Stealing the hardcoded credentials allows attackers to log into Confluence Server and Data Center.
  • Users can fix the issue by applying the patched versions or by disabling or deleting the disabledsystemuser account.

Atlassian announced that the company has patched a vulnerability that allows attackers to steal hardcoded credentials in Confluence Server and Data Center. Once the credentials are leaked, the unauthenticated attackers can log into these servers. These credentials are added after installing the Questions for Confluence app with the username “disabledsystemuser”, which is installed on more than 8,000 servers.

Disabledsystemuser account

The vulnerability, tracked as CVE-2022-26138, affects Questions for Confluence versions 2.7.34, 2.7.35, and 3.0.2. The company stated that they have reports stating that the vulnerability is currently being exploited in the wild. According to the advisory published, a Confluence Server or Data Center instance is affected if it has an active user account with the following information:

  • User: disabledsystemuser
  • Username: disabledsystemuser
  • Email: [email protected]

If this account does not show up in the list of active users, the Confluence instance is not affected. Uninstalling the Questions for Confluence app doesn’t mitigate the vulnerability. Users can search for the disabledsystemuser account and then disable or delete it to prevent attacks. Users can also update to version 2.7.38 (compatible with Confluence 6.13.18 through 7.16.2) or version 3.0.5 (compatible with Confluence 7.16.3 and later) to fix the issue.

In fixed versions, the Questions for Confluence app doesn’t create disabledsystemuser user account and removes it from the system if it is already created.

See more Cybersecurity News

A comprehensive guide to understanding Cybersecurity: What is Cybersecurity?


Tags: Atlassian
Erdem Yasar

Erdem Yasar

Erdem Yasar is a news editor at Cloud7. Erdem started his career by writing video game reviews in 2007 for PC World magazine while he was studying computer engineering. In the following years, he focused on software development with various programming languages. After his graduation, he continued to work as an editor for several major tech-related websites and magazines. During the 2010s, Erdem Yasar shifted his focus to cloud computing, hosting, and data centers as they were becoming more popular topics in the tech industry. Erdem Yasar also worked with various industry-leading tech companies as a content creator by writing blog posts and other articles. Prior to his role at Cloud7, Erdem was the managing editor of T3 Magazine.

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