1GServers has used the Ubersmith business management software suite as the central nervous system of its operations and cornerstone of its strategy to optimize business operations. Ubersmith software is instrumental in enabling 1GServers to provide customers with real-time information on their bandwidth usage.
The company offers custom-built dedicated server clusters for the most demanding workloads with advanced support included. Furthermore, 1GServers can automatically deploy servers for a customer in 20 minutes. 1GServers is based in Phoenix and serves customers all over the world.
Brandon Wade, CEO and founder of 1GServers, said,
“By having Ubersmith’s software help us automate, streamline and speed up our operations, we provide a better customer experience. The testimony to our success formula is in our growth. Everything we do here is aimed at better supporting our customers. Ubersmith’s powerful API enables us to automate most of our operations. There are few things we haven’t automated at this point. Our goal is to automate all aspects of our operations to the fullest extent possible and rely upon humans only where needed. This greatly reduces our exposure to human error and increases our ability to deliver a larger number of services without the need for expanding our workforce.”
“1GServers has done a fantastic job leveraging the capabilities of Ubersmith and augmenting those through integration with other software to run lean business operations while delivering high levels of customer service,” according to Kurt Daniel, CEO of Ubersmith.
Through the API, 1GServers also was able to integrate payment processing for crypto-currency payments via Bitcoin.